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The 8 stages of the Candidate Journey: From Unknown to Promoter

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As an HR or recruitment professional, attracting and retaining the right candidates is crucial for your company's success. A streamlined and appealing Candidate Journey can make the difference between finding the perfect match and losing valuable talent. In this blog, we focus on the 8 essential components of the Candidate Journey that form the foundation of a successful recruitment strategy.

Phase 1: Attraction (Unknown)

It all starts with attracting potential candidates through various channels such as job platforms and social media. An attractive job description and a strong employer brand are crucial. Participating in industry events and conferences can also help in meeting potential candidates in person and strengthening your employer brand.

Phase 2: Awareness (Visitor)

Potential candidates must become aware of your organization and the career opportunities you offer. This can be achieved through targeted marketing and branding activities, such as sharing stories of current employees or organizing webinars and workshops.

Phase 3: Interest (Lead)

Once candidates are aware of your organization, it is important to spark their interest by offering engaging content like blogs, videos, or case studies that highlight what makes your organization unique. Providing tours of the workplace or day-in-the-life vlogs can also give candidates a better idea of the work environment.

Phase 4: Consideration (Marketing Qualified Lead)

In this phase, candidates consider applying. Transparency about company culture, employment conditions, and career opportunities is essential. Sharing testimonials or videos from current employees discussing their experiences can also help.

Phase 5: Evaluation (Sales Qualified Lead)

Candidates thoroughly evaluate your organization and the offered position before making a decision. Ensure you provide a positive experience during interviews and assessments and are open to questions. Feedback sessions at the end of each interview round can promote transparency and trust.

Phase 6: Decision (Opportunity)

After evaluating, candidates decide whether to accept an offer. Clear and timely communication about next steps is important. Consider preparing a personalized welcome package that includes information about the new role, company culture, and practical details about the first workday.

Phase 7: Repetition (Customer)

The Candidate Journey does not end with recruitment. Maintain regular contact with new employees and ensure a good onboarding period and guidance. Implementing a structured feedback mechanism can help new employees share their experiences, which can be used to continually improve the onboarding process.

Phase 8: Loyalty Maker (Promoter)

The ultimate goal is to build long-term relationships with your employees. Ensure a positive work environment, offer growth opportunities, and show appreciation for your team's efforts. Regular team-building activities can foster a sense of community and contribute to long-term talent retention.

Conclusion

Using these 8 components as a guide, you can create a candidate journey map that attracts candidates and ensures a positive experience and long-term engagement with your organization. Want to know more about optimizing your recruitment process? Download the template from our recruitment marketing partner SendtoDeliver and start improving your recruitment strategy today!